Communication Center

The Life Link III Communication Center is staffed 24 hours a day with our experienced Communication Specialists.

Lifelink III Communication Center

Life Link III Communication Center
Our Life Link III communication team members use the latest technology to provide the most efficient service while maintaining a focus on safety. Ensuring our Communication Specialists have state-of-the-art equipment and training is one of the key pieces of successful patient transports. Life Link III is equipped with the latest Radio over Internet Protocol (RoIP) for both Minnesota and Wisconsin. Our Communication Center utilizes the satellite Global Positioning System (GPS) to monitor all transports. All transport requests are entered and tracked in a computer aided dispatch (CAD) system specially designed for medical transport.

One Call Does It All
Our dedicated team of Communication Specialists are available 24 hours a day to arrange safe and efficient patient transport. Customer service is a top priority at Life Link III. Our philosophy is One Call Does It All to assist in arranging the most efficient, effective, and safe patient transport. Life Link III works closely with 911 dispatch, law enforcement, fire, EMS agencies, and hospitals to provide the most efficient process possible.

Our Team Life Link III Communication Specialists have experience in law enforcement, fire, EMS, hospital, and customer service settings. All Communication Specialists must complete an extensive three month training program as well as the Certified Flight Communicator course (CFC) certification provided by the National Association of Air Medical Communication Specialists, Emergency Medical Dispatch course (EMD) certification provided by Priority Dispatch, and the Public Safety Telecommunicator I course (PST1) provided by the Association of Public Safety Communication Officials (APCO).